When a well-known ice cream producer faced a microbial contamination crisis within their state-of-the-art modern facility, every aspect of the operation was scrutinized. One area of concern were porous wooden pallets that were difficult to thoroughly clean and sterilize. Baer & Associates was able to offer a unique solution tailored specifically address the pallet issue.
Baer’s Bruce Wagner met with the ice cream manufacturer and was asked if Baer could help supply a pallet that met the company’s tight specifications. Wagner replied, “Yes we can.” The client cautioned, “Don’t say that quite so quickly, others have been working on this problem for five years. We’ve been attempting to remove wooden pallets from our operations due to food safety issues for some time and we’ve never been able to get it over the finish line.”
It would be an understatement to describe the level of specificity as extremely custom within a quite narrow niche. But Wagner was up to the task, according to Bruce, “It was more of a challenge to me, because that’s the kind of thing I like to do – look for special projects where somebody says, ‘well, it can’t be done.’ You know, that’s what really motivates me.”